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<p><span style="font-family: Arial,Helvetica,sans-serif;"><span style="font-size: 14px;"><span style="color: black;">If you get a  &quot;Payment in Progress&quot; error message (similar to the one displayed below) when submitting your application, please clear your cache and restart your computer. </span><br><br><img alt="User-added image" height="50" src="https://commonapp--c.na126.content.force.com/servlet/rtaImage?eid=ka13w…;  <span style="color: black;">Please note the below when paying for and submitting your applications:</span></span></span></p>

<ul><li style=""><span style="font-family: Arial,Helvetica,sans-serif;"><span style="font-size: 14px;"><span style="color: black;">M</span>ake sure that you only have one browser open during the payment and application submission process. Logging into the application in multiple tabs, or working on multiple applications across multiple tabs, may result in unintentionally submitting incorrect information to a college.</span></span><br>  </li><li style=""><span style="font-family: Arial,Helvetica,sans-serif;"><span style="font-size: 14px;">You must complete payment and submission for one college before starting to pay for another application. </span></span></li></ul>
<br><span style="font-family: Arial,Helvetica,sans-serif;"><span style="font-size: 14px;">If you still face difficulties with this, contact us at appsupport@commonapp.net.  We are happy to help!</span></span><br><span style="font-size: 11pt;"><span style=""><span style="font-family: Calibri,sans-serif;"><span style="font-size: 10.5pt;"><span style="color: black;"><span style="font-size: 11pt;"><span style=""><span style="font-family: Calibri,sans-serif;">     <span style="font-size: 11pt;"><span style=""><span style="font-family: Calibri,sans-serif;"><span style="font-size: 10.5pt;"><span style="color: black;"><span style="font-size: 11pt;"><span style=""><span style="font-family: Calibri,sans-serif;"> <span style="font-size: 11pt;"><span style=""><span style="font-family: Calibri,sans-serif;"><span style="font-size: 10.5pt;"><span style="color: black;"><span style="font-size: 11pt;"><span style=""><span style="font-family: Calibri,sans-serif;"> <span style="font-size: 11pt;"><span style=""><span style="font-family: Calibri,sans-serif;"><span style="font-size: 10.5pt;"><span style="color: black;"><span style="font-size: 11pt;"> <span style="font-size: 11pt;"><span style=""><span style="font-family: Calibri,sans-serif;"><span style="font-size: 10.5pt;"><span style="color: black;"><span style="font-size: 11pt;"><span style=""><span style="font-family: Calibri,sans-serif;"> </span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span>

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